Related links
Homepage
User documentation
Uživatelská dokumentaceSales & Asset management
Sales related services
Description of a part of the AM module - sales partFI - Finance Management
Framework Core functionality
- AyMINE Framework Server
- frmFrm – provided functionality
- System Rights
- System messaging
- AyMINE Business – Price calculation
- Strings and translations
- Export collection of objects
- AyMINE Framework management FAQ
- The AyMINE licence model
- AyMINE On-premise
- System events
- Mutli-client architecture
- Import collection of objects
- User sessions
- Default server methods
- Client-defined object attributes
- Common Libraries
Module - support for management
Libraries & Lincences
Mobile & Web Application
- Runtime debugging
- System console
- AyMINE Application
- In-line table edit support
- Object scripting API – object lang
- Application object structure
- Multilingual support
- View of a single object – detail
- Is using EVAL / feval method risky?
- Included library – String operations
- Cliplink
- Object API – object <g>
- API – Data object
- Object scripting API – object User
- Object view definition
- Framework support for Drag & Drop
- Common libraries
- Multiple-object update implementation
- fClip & fCliplist
- Offline persistent objects
- Mobile application
HR - Human Resources
System Management (part of framework)
Task, Project, Quality
Task & Task pattern
CMS - Content Management & Web API services
CRM – the Customer–Relationship Management
Technical notes about the CRM
Principal module objects
- Address book (derived from business area)
- Subject
- Person (derived from subject)
- Company (derived from subject)
- Division (derived from subject)
- Subject group
- Subject's contact
- Communication with clients / subject
Module dependencies
Human resource module uses FRM, SYS, TSK modules. The principal module object – Staffer relates both with sysUser and crmSubject.
The CRM functionality is strongly dependent on the task-management modules. Sales campaigns, key account management tasks and other CRM care is managed by tasks and methodology derived by the tsk module.
- Module it tightly integrated with the VoIP and email services from the system module.
- The sales module uses the CRM for management for offers and sales orders.
- CRM is also strongly used for helpdesk functionality.
Module data objects
The basic data scheme of the CRM module:
Addressbooks
CRM servers not only for the business purposes but provides general functionality for the contact management including synchronisation with mobile devices or external applications like Mozilla Thunderbird or outlook. The synchronisation actually depends on the Saber module.