Related links
Sales & Asset management
Sales related services
Description of a part of the AM module - sales partFI - Finance Management
Framework Core functionality
- AyMINE Framework Server
- frmFrm – provided functionality
- System Rights
- System messaging
- AyMINE Business – Price calculation
- Strings and translations
- Export collection of objects
- AyMINE Framework management FAQ
- The AyMINE licence model
- AyMINE On-premise
- System events
- Mutli-client architecture
- Import collection of objects
- User sessions
- Default server methods
- Client-defined object attributes
- Common Libraries
Module - support for management
Libraries & Lincences
Mobile & Web Application
- Runtime debugging
- System console
- AyMINE Application
- In-line table edit support
- Object scripting API – object lang
- Application object structure
- Multilingual support
- View of a single object – detail
- Is using EVAL / feval method risky?
- Included library – String operations
- Cliplink
- Object API – object <g>
- API – Data object
- Object scripting API – object User
- Object view definition
- Framework support for Drag & Drop
- Common libraries
- Multiple-object update implementation
- fClip & fCliplist
- Offline persistent objects
- Mobile application
HR - Human Resources
System Management (part of framework)
Task, Project, Quality
Task & Task pattern
CMS - Content Management & Web API services
Support for helpdesk management
Helpdesk integrates functionality from communication, documentation and process management
New message about the problem
Helpdesk servers all kinds of clients’ problems that are not related with project. Messages about a problem could come by any channel - from the omnichannel communication.
The following scheme is valid for all kinds of input (external) messages
Storing a ticket
Ticket is internally a problem - tskProblem record. That's the object from the TSK module, so that communication according to a new problem-ticket integrates several modules.
The sequence scheme in the next diagram describes the communication in detail: