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Uživatelská dokumentaceFront-End Scripting
CMS - Content Management & Web API services
Task, Project, Quality
Task & Task pattern
System Management (part of framework)
HR - Human Resources
Mobile & Web Application
- clientprogramming_fevaldataobject
- userinterface-objectstructure
- cliplink
- npmlibraries
- fclip
- drag-drop
- AyMINE Application
- objectdefinition_inlineedit
- npmlibraries_stringlibrary
- clientprogramming
- mobileapplication
- languagesupport
- objectdefinition_multiupdate
- clientprogramming_fevalglobal
- clientprogramming_fevallanguage
- clientprogramming_fevaluser
- objectdefinition_viewdefinition
- offlineobjects
- System console
- Runtime debugging
- objectdefinition_detailview
Framework Core functionality
- prices
- managementfaq
- prices_private-installation
- clientdefinedattributes
- phplibraries
- servermethods
- io_export
- AyMINE Framework Server
- The AyMINE licence model
- System Rights
- servermethods_frmfrm
- io_import
- multiclient-architecture
- servermethods_stringsandtranslations
- frmevent
- System messaging
- usersessions
- User defined fields
Libraries & Lincences
Module - support for management
FI - Finance Management
Sales & Asset management
Sales related services
Description of a part of the AM module - sales partProblem & Helpdesk technical support
AyMINE manages all kinds of problems around the principal object problem. On the business layer, user have different view and operations for several types of problems:
Problem System Types
- Not-specified – Problem without any special process. They are created internally
- Quality problem – Internally detected problem with quality is primarily used in pair with the QMS support
- 8D report – Special type of problems for the 8D production resolution.
- Test – Test problems are created as a result of testing. They are used only in projects.
- External Helpdesk – Problems processed in the helpdesk process. They are mostly created by customers or internally in the reaction to the goods return, delivery complain or sales process problem.
- Internal Helpdesk – Request for problem resolution managed by the internal helpdesk.
Problem Status Map
The following scheme is the problem status map (UML state machine).
Internally states are managed by 2 states attributes: status and lifecycle status.