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Uživatelská dokumentaceSales & Asset management
Sales related services
Description of a part of the AM module - sales partFI - Finance Management
Framework Core functionality
- AyMINE Framework Server
- frmFrm – provided functionality
- System Rights
- System messaging
- AyMINE Business – Price calculation
- Strings and translations
- Export collection of objects
- AyMINE Framework management FAQ
- The AyMINE licence model
- AyMINE On-premise
- System events
- Mutli-client architecture
- Import collection of objects
- User sessions
- Default server methods
- Client-defined object attributes
- Common Libraries
Module - support for management
Libraries & Lincences
Mobile & Web Application
- Runtime debugging
- System console
- AyMINE Application
- In-line table edit support
- Object scripting API – object lang
- Application object structure
- Multilingual support
- View of a single object – detail
- Is using EVAL / feval method risky?
- Included library – String operations
- Cliplink
- Object API – object <g>
- API – Data object
- Object scripting API – object User
- Object view definition
- Framework support for Drag & Drop
- Common libraries
- Multiple-object update implementation
- fClip & fCliplist
- Offline persistent objects
- Mobile application
HR - Human Resources
System Management (part of framework)
Task, Project, Quality
Task & Task pattern
CMS - Content Management & Web API services
Front-End Scripting
Problem & Helpdesk technical support
AyMINE manages all kinds of problems around the principal object problem. On the business layer, user have different view and operations for several types of problems:
Problem System Types
- Not-specified – Problem without any special process. They are created internally
- Quality problem – Internally detected problem with quality is primarily used in pair with the QMS support
- 8D report – Special type of problems for the 8D production resolution.
- Test – Test problems are created as a result of testing. They are used only in projects.
- External Helpdesk – Problems processed in the helpdesk process. They are mostly created by customers or internally in the reaction to the goods return, delivery complain or sales process problem.
- Internal Helpdesk – Request for problem resolution managed by the internal helpdesk.
Problem Status Map
The following scheme is the problem status map (UML state machine).
Internally states are managed by 2 states attributes: status and lifecycle status.