Group of Contacts

Group is a major object for management of both responsibility and task related with all kinds of CRM contacts

The group of contacts manages most of the external records linked with contacts:

• The priority of contact
• Price lists
• SLA for provided processes (helpdesk, sales etc.)

Group of CRM Contacts - Business model

Group of Contacts for GDPR management

GDPR Contact Management Portal

AyMINE implement public page for general audience to manage their interest to be processed by the AyMINE owner company. GDPR portal fully implements support for GDPR-related processes:

• Persons (subject of stored data) can control information about themself
• Persons can opt-in and opt-out their preferences. Their settings is automatically updates
• Persons can request forgetting

Group of contacts is the cornerstone of the GDPR-related settings because they organise persons' preferences.

Communication groups

Groups could be marked as public. Public groups:

• Persons that in stored in public contact group could take themself out using the GDPR contact portal
• Each public group should have public name and description. That is publish to the public audience on the GDPR portal.
• Persons can opt-in and opt-out from group. They are automatically inserted / removed. However, it does not change contact storage in an address book.