Task & Quality management, internal communication

Task management module provides functionality for ERP for office. Module is part of the AyMINE commercial edition.

• Related information about the module
  • Change log
• Major module objects
• Helpdesk support

Published technical documentation is the public part of the documentation.

Related information about the module

Basic information about the module are on the AyMINE web site.

User documentation is available in several languages:

• English documentation
• Czech documentation
• Ukrainan documentation

Change log

Module change log is available here.

User documentation:

Major module objects

Task management module contains dozens of objects, not all of them have published technical documentation. However almost all have business documentation

The major objects are (links directs to the business documentation, use the list in the left menu for technical documentatio):

• Abstract area and its specific ancestors
• Task
• Reminder
• Action / Meeting
• Decision
• Project
• Methodology
• Competence

Helpdesk support

Several modules cooperate on the helpdesk functionality. Although it is based on the tsk object tskProblem that serves as a helpdesk ticket as well as SLA conditions described by the tskSLAContract object, major part of the business functionality is managed by the CRM module.

Thus, helpdesk processes are described by the CRM module here.

Technical documentation describes brief technical overview how these major objects are implemented.